# WARRANTY TERM & CONDITIONS
The Limited Warranty starts from the day customers purchase the product (invoice date).
Product might be unsealed for inspection during delivery.
Please keep all your boxes and consignment note for warranty purposes.
# THE WARRANTY DOES NOT COVER THE FOLLOWING (EXCEPT DOA) :
- Abuse or misuse, including but not solely limited to the failure to use the product for its normal purposes and operations.
- Accidents, water hazards, fire hazards, public disturbances, improper ventilation, voltage fluctuations, or any cause beyond the control.
- Any part of the seal on the battery enclosure or cells is broken or shows evidence of tampering.
- Product accessories and free gifts.
If you have any issues or concerns with our products/services, please give us an opportunity to make it right!
Contact us on Contacts page or via any live chats (Facebook Messenger & WhatsApp icon)
Or you can contact us with:
Please fill out this Return Request Form if you wish to request a product return.